I'm a physician-trained virtual medical assistant. I clear the admin queue for US practices on your hours, inside your EHR, so your staff can get back to patients.
Book a free 15-minute callNo long contract. Start with a paid one-week trial, stop anytime.
Dr. Abdul Moiz, MBBS
Replies to every message within one business day
Illustrative example of one morning at a small practice.
Prior authorizations alone eat hours of staff time every week. Move the sliders to match your practice.
An estimate from your inputs, not a quote. That's before refills, faxes and phone calls, which usually take even more time.
Ten core services across front-office and clinical-admin work, tailored to where your specialty's paperwork piles up.
You have three realistic options for getting the admin work done. Here's how they compare.
| Feature | Hire in-house | General virtual assistant | Dr. Abdul Moiz |
|---|---|---|---|
| Medical knowledge | Varies by hire | Learns terminology on the job | Physician-trained; reads a chart the way your clinicians do |
| Time to start | Weeks of recruiting and training | Days, plus EHR training | Days; already works in eClinicalWorks and athenahealth |
| Commitment | Salary, benefits, payroll | Often an agency contract | Month to month, directly with me |
| Who you talk to | Your employee | Often an agency account manager | Me, every time |
| Your risk | Hard to undo a bad hire | Notice periods | Paid one-week trial, then month to month |
You see the work before you commit to anything.
You tell me where the backlog is. I tell you honestly whether I can help with it.
Usually one queue, like prior auths or refills, billed only for the hours I work. Your team sets up my access and we sign a BAA first.
Part-time or full-time on your hours, with a simple month-to-month agreement.
You pay only for the hours I worked that week. I'd rather earn your second month than lock you into it.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
Services
Front-office and clinical-admin support, done inside your systems and under your protocols. Every clinical decision stays with your providers.
I gather the clinical documentation from the chart, submit through payer portals and electronic PA tools, track every request to a decision, follow up on delays, prepare appeal paperwork for provider review, and file approvals back to the chart.
I pull the last visit, labs and relevant notes, check them against your refill protocol, and queue each request for provider approval. Then I notify the pharmacy and patient once it's signed.
Every incoming document and message is read, labeled, attached to the right chart and routed: urgent items flagged to clinical staff, routine items handled, nothing left sitting.
Booking and rescheduling, confirmation and reminder calls, no-show follow-up, and recall lists for patients due for labs or follow-up visits.
Coverage verified before each visit, benefits and copays noted, and coverage problems flagged early so they don't surprise your front desk on the day.
Incoming referrals logged and checked for missing records. Outgoing referrals sent with the right documentation and tracked until the patient is seen.
Tomorrow's charts reviewed for outside results, imaging, specialist notes and open orders, so providers walk into each visit with what they need.
Requests sent to hospitals, labs and other practices, followed up until received, and filed to the right chart.
New-patient paperwork, demographics and insurance details entered accurately, with missing information chased before the first visit.
If your practice uses an AI scribe or intake tool, I check its summaries against the source for omissions and errors and flag them for provider review. This is the work I do in my clinical AI fellowship.
All options are billed hourly, invoiced monthly, and run month to month. I'll quote an exact rate on our call once I understand the scope.
Hand over the one queue that hurts most, often prior auths or refills. The easiest way to start.
Several queues covered during your busiest hours, typically mornings US time.
A dedicated assistant working your full office day, as part of your team.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
Specialties
Every specialty piles up paperwork in different places. Here's where I focus for each.
Biologics and specialty drugs make rheumatology one of the heaviest prior-authorization specialties. Approvals expire, step-therapy rules change, and patients can't wait.
Nephrology runs on referrals, lab trends and coordination with dialysis units and other specialists. I have hands-on experience supporting a kidney care practice.
High volume and constant interruptions. The win in primary care is keeping the daily queues at zero, so nothing waits until tomorrow.
The core workflows are the same everywhere: prior auths, refills, referrals, scheduling and documents. If your practice runs on eClinicalWorks or athenahealth, I can start quickly. On other systems, I'll be upfront on our call about how long I need to get up to speed.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
How it works
A clear, low-risk path. Paperwork and access are sorted before I touch any patient data.
You tell me which queues are behind and what systems you use. I tell you honestly whether I'm a good fit, and give you a rate.
We sign a short service agreement covering scope, rate, hours and confidentiality, plus your Business Associate Agreement. I provide a W-8BEN, so there's no payroll or tax withholding on your side.
Your team creates my own logins with only the permissions the work needs. You share your protocols (refill rules, PA process, escalation contacts), and we agree how I flag anything urgent.
I take on one queue, usually prior auths or refills, billed only for the hours I work. You judge the results before committing to more.
Month to month on your hours, with a short weekly summary of what was completed and anything waiting on your team.
You pay only for the hours I worked that week.
I work in your time zone, so the queue moves while your office is open, not overnight when nobody can answer a question.
Four things, and most practices have them ready within a few days.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
Security and compliance
You're trusting me with access to your patients' records. Here's exactly how I protect it, and where my role stops.
My medical training helps me understand the chart. It does not change what my role allows.
I'm a physician trained and registered in Pakistan, and I work from Lahore. I'm not licensed in the US and I don't practice medicine for your patients. If your payer contracts have rules about offshore access to patient data, we'll check them together before I start.
Completed compliance and security training relevant to handling patient data.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
About
A physician who moved from hospital wards into supporting practices remotely, because I saw how much patient time gets lost to paperwork.
I completed my MBBS at Ameer-ud-Din Medical College (University of Health Sciences, Lahore) in 2023 and worked as a medical officer in hospital practice. On the wards, I saw the same thing again and again: good clinicians losing hours to prior authorizations, refill requests and missing records.
I moved into remote support for practices, first as a virtual medical assistant and then as a clinical support specialist for a kidney care practice. Alongside that, I work as a clinical AI fellow, designing patient-intake workflows and reviewing AI-generated transcripts for accuracy.
That combination is what I bring to your practice: a clinician's understanding of the chart, hands-on experience in US practice systems, and a habit of checking details twice. I work with a limited number of practices at a time, so each one gets my full attention.
Hands-on, day-to-day experience, not just a training course.
A prior auth that's right the first time beats one sent fast and denied. I check before I submit.
If something is stuck or unclear, you hear about it the same day, not at the end of the week.
I know medicine well enough to know exactly where my role ends. Clinical calls stay with your providers.
Outside of work, I'm interested in preventive cardiology and evidence-based medicine, and I'm usually reading the latest guidelines.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
FAQ
If yours isn't here, ask me directly on a free call.
Your team creates my own user login in your EHR and phone system, with only the permissions the work needs, so you control access and can revoke it in one click. We sign a BAA before I see any patient data, and I never store patient information outside your systems.
No, and I never present myself as if I were. I handle administrative and coordination work under your team's direction. My medical training means I understand what I'm reading, which reduces errors and back-and-forth, but every clinical decision stays with your providers.
Yes, for scheduling, reminders, intake and administrative questions. I introduce myself as part of your office team, and any clinical question goes straight to your clinical staff.
For most practices, no. Some payer contracts, especially certain Medicare Advantage and Medicaid plans, have rules about offshore access to patient data. I'm upfront about where I work so you can check before I start, and I'm happy to go through it with you.
Your office hours, US Eastern or Central. I'm reachable through your phone system, Teams, or whatever messaging tool your staff already use.
Usually, yes. The workflows are the same across systems. I'll be upfront on our call about how long I need to get comfortable in yours.
I'm one person, and I'm upfront about that. Planned leave is announced at least two weeks ahead, and I keep a written guide for every workflow I handle, so your team can cover without guesswork.
Everything is documented in your systems as I go, and you get a short weekly summary of what was completed and anything waiting on your team.
An hourly rate for part-time or full-time support, billed monthly, at a fraction of the cost of a new in-house hire. The trial week is billed at the same rate for the hours worked. I'll give you an exact number on our call once I know the scope.
You stop. The first week is a paid trial with no further commitment, and after that it's month to month with no long contract.
A simple monthly invoice. As a foreign contractor I provide a W-8BEN, so there's no payroll or tax withholding on your side.
A free 15-minute call. You tell me where the work is piling up, and I tell you honestly whether I can help.
Contact
Pick a time that suits you for a free 15-minute call. Times show in your own time zone, and you'll get a confirmation email with the video link.
Calendar not loading? Open the booking page in a new tab.
Prefer to message first? I reply within one business day.
Pick what's piling up and I'll write the email for you. Takes about 20 seconds.
Opens your email app with a short message ready to send. Nothing is sent until you press send.